Customer Testimonials
I found my vehicle online, made contact with a salesman Brandon Neal he sent me pictures with a video. I did most of my purchase from the convenience of my home. Went in to meet with Brandon for a test drive, after driving this vehicle. We successfully closed the deal and I drove home in my newly purchased vehicle. This was a smooth and pleasant transaction for the buying process. I highly recommend Brandon this is the third car I’ve purchased from Brandon .
Brandon Neal was my sales expert today and I’m so glad he was. I went in stressed and not sure what I wanted to do but he was patient and took the time to know what I wanted and needed and made sure I got exactly that. What to most is a very stressful experience buying a car for me was such a smooth experience. Thank you again Brandon and everyone over at Vero beach Nissan
Pablo is an exceptional Nissan service team member!
Previously purchased a used car from Brandon who was extremely helpful as I do not live in the area fast response to all my questions sending me photos for my review made me feel comfortable and confident in my purchased. Thank you for making my purchase process simple .
Very pleasant, Maddison and Christian were friendly and efficient.
5/5 Stars! ⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience purchasing my 2026 Nissan Rogue at Nissan of Vero Beach, all thanks to Maddison! She was absolutely top-notch—knowledgeable, attentive, and made the whole process smooth and stress-free from start to finish. If you're looking for an excellent salesperson who genuinely cares about getting you into the right vehicle without any pressure, ask for Maddison. Highly recommend!
I enjoyed my test drive and purchase of a new Pathfinder here. The sales manager - Maddison Kieper - answered all of my questions about the vehicle and also offered some details that I did not know about the car. The sales conversation was relaxed with no artificially induced pressure. I found my time here to be a pleasant buying experience.
Our salesman Brandon Neal was great with us. We had a difficult situation and had to find a vehicle fast that was affordable.Brandon listened to our story and did his best to find us a vehicle we could afford and in the style we wanted. It took awhile but we got there and drove home in our new SUV. Thank You Brandon and Nick for getting us into a vehicle we love.
Maddison Kieper was exceptional the service was nice and fast, she had us in and out the door, and very friendly
Nick, was so kind and excellent with his service. I’m so happy I came here today and he was my sales person. Wow thank you Nick for showing that there human still in people. Thank you for listening and making the sale happened.
(Translated by Google) ⭐⭐⭐⭐⭐ Excellent experience at Nissan in Vero Beach. Marco was very kind, professional, and attentive throughout the entire process. He took the time to answer my questions and explain everything clearly. Thank you so much, Marco, for your excellent service! I highly recommend him. (Original) ⭐⭐⭐⭐⭐ Excelente experiencia en Nissan de Vero Beach. Marco fue muy amable, profesional y atento durante todo el proceso. Se tomó el tiempo de responder mis preguntas y explicarme todo con claridad. ¡Muchas gracias, Marco, por tu excelente atención! Lo recomiendo al 100 %.
I had such a great experience purchasing my car at Nissan in Vero Beach! Marco was incredibly helpful from start to finish and made the entire process smooth, quick, and easy. He took the time to answer my questions, explain everything clearly, and make sure I felt comfortable with my decision. His friendly attitude and willingness to help made the experience even better. I got a really great deal on a 2024 Nissan Kicks, and I couldn’t be happier with my purchase! I truly appreciate his time and effort in making everything come together so smoothly. If you’re looking ... Read More 
Google - Nov 3, 2026
(Translated by Google) Excellent experience, super professional and doesn't lie, he tells you the real numbers without anything hidden. Marcos is the best in many years that I've been buying vehicles in this country. Marcos is the best salesman ever. (Original) Excellent esperiencia super profesional y no miente te dice los numerous reales sin nada Escondido Marcos el mejor en muchos años que llevo comprando vehicles en este pais Marcos el mejor vendedor de la historia
I recently purchased a vehicle and my experience with the Nicks (one in sales and one in finance) was top notch. Both were friendly and knowledgeable. As one who dreads any time at a dealership this was a refreshing experience.
We are very satisfied with the deal Madison was able to make for our purchase of a new Sentra. Madison was totally professional and pleasant to deal with. We cannot say enough about how helpful she was. We do not hesitate to recommend her anytime. She was such a joy to work with!
Can’t say enough positive things about how I was treated by Maddison K. and Dionna. Friendly, honest, and made the whole car buying experience a pleasure. Well worth the drive from West Palm Beach.
Brandon your the best ty for everything
1 STAR – Extremely Unprofessional and a Complete Waste of Time
Absolutely unacceptable experience from start to finish. I submitted a request through CarGurus to sell my vehicle and provided my asking price. The dealership contacted me (a ZACH WILLIAMS ) directly and specifically stated they could match that price or better since we were going do Carvana next day. Based on their assurance, I drove an entire hour to their location, only to be presented with an offer that was almost half of what they had quoted me over the phone. They advised no conditioning was taken off and rated it fair ... Read More 
Google - Oct 31, 2026
Excellent experience at Nissan of Vero Beach. Maddison is a phenomenal associate. Maddison took the time to explain the features of the car and Bluetooth my phone to my new Rogue. I had questions for her today and she got me a quick response. Thank you to Joe, Nick and Maddison for the best car buying experience I’ve ever had. ❤️
I got my oil and oil filter changed. Great service.
Jennifer was the best was honest not pushy and helped me drive home in a great SUV 😁
Recently purchased a Nissan Rogue Dark Armor from Marco and the experience was great. He listened to my needs, found what I needed and was low pressure. He even helped get the trade in vehicle from my home because I didn't have it with me. Great experience with Marco and Javier!
Just recently completed a purchase of a 2025 Nissan Altima. I had the pleasure of dealing with Brandon Neal and Nick. I very rarely write reviews, however, I felt like Brandon and Nick deserve a thumbs up. They were helpful, professional, and most importantly transparent. They definitely went above and beyond to earn my business. I highly recommend visiting them for your next vehicle purchase.
Maddison Kieper she was Great . friendly.
Best car buying experience I’ve ever had. Maddison Kieper is a wonderful sales person. The entire experience was low pressure and very pleasant. I’m glad I stopped in to buy my car here.
I had the pleasure of trading in my Nissian Sentra for a beautiful pathfinder and I gotta say the whole team there was great! But My sales guy Nick Grehan made the whole process go smooth and fast with lots of laughs throughout the process! Who knew buying a car could have you giggling the whole time! Best experience by far! The sales guy definitely deserves lunch or some hot chocolate for when it’s cold LOL if I ever have to go back I will definitely go see nick! And if you need a new car I HIGHLY recommend 10/10 ... Read More 
Google - Oct 24, 2026
(Translated by Google) My experience with this mechanic service has been terrible. Seven months ago, I bought a RAM truck, and almost a month ago, the air conditioning broke down. When I bought it, they assured me it had a three-year warranty on the engine, transmission, and air conditioning. Since I took it in, I haven't received a solution; they just keep telling me the insurance company needs proof, and now they expect me to pay to send it.
This is unacceptable. I'm not asking for any favors, just that they honor the warranty they offered me. The ... Read More 
Google - Oct 23, 2026
****UPDATE – November 10, 2026 ****
Rating Lowered to 1 Star
When I originally left my three-star review, I hoped the dealership would take my concerns seriously, especially after their public response promising better communication and transparency. Unfortunately, things have only gotten worse.
Reaching anyone by phone is extremely difficult, callbacks are practically nonexistent, and obtaining basic information requires repeated follow-ups.
Most recently, I received an incredibly dismissive and unprofessional email from Nick Nelson, the Finance Manager. After requesting documentation regarding a cancellation and refund, his response included all-caps statements and a condescending tone, yet still failed to address my actual request.
What's even ... Read More 
Google - Oct 23, 2026
Wasn't told my new car had been wrecked.
⭐⭐⭐⭐⭐ 5 STARS – MADISON KIEPER IS THE ABSOLUTE BEST!
If you're looking for a vehicle and want an exceptional experience from start to finish, go to Nissan of Vero Beach and ask for Madison Kieper! I can't say enough great things about her!
Madison is truly one of a kind! She's professional, knowledgeable, patient, down-to-earth, and genuinely cares about the people she's helping. What impressed me most was how comfortable and natural she made the entire experience. There was absolutely no pressure, no pushy sales tactics, just great customer service and honest, helpful conversations.
But what really made ... Read More 
Google - Oct 20, 2026
⭐⭐⭐⭐⭐ 5 STARS – ASK FOR MADISON KIEPER!
If you're looking for an AMAZING car-buying experience, look no further than Madison Kieper at Nissan of Vero Beach! She is hands down one of the BEST sales professionals we have ever had the pleasure of working with!
From the moment we met Madison, she was absolutely wonderful! She is professional, personable, extremely knowledgeable, patient, and genuinely helpful. What makes her stand out is that she is NOT pushy at all! She takes the time to listen, understand your needs, answer your questions, and make you feel completely comfortable throughout the entire process.
Madison ... Read More 
Google - Oct 20, 2026
Jen Shaw was my salesperson and she was the best!
Cant get ahold of anyone here, junky selection of used cars, low ball offers on trade ins, shady sales department and many other reasons for you to take your business elsewhere, save yourself the headache
Went with my mom to assist in a new Rogue purchase. From the start, Marco was amazing. He treated us with respect and answered all our wierd questions. He showed us exactly what we wanted and worked a good deal. We didn't have the trade in vehicle with us so he even delivered the new Rogue and pick up the trade making it super easy. Javier did a great job with all the paperwork and walking us through registration stuff. Overall one of the best car buying experiences I have had and my mom has had in a very ... Read More 
Google - Oct 19, 2026
I went in on October 15, Christian Champage Was my sales guy. I told him want I wanted how much I had to spend and Christian found what I wanted he was very professional very down to earth. He helped me to the end. I love my car and so happy I went to Nissan of vero everyone made me feel so happy. Thank you Christian I wish you the best of success,a really great guy knows his business Thank you Nissan Sincerely, Diane Albanese
Christian and Gray went over and Beyond to help my family get approved for vehicles Not only did we buy one car, but we got two These guys treat you like family I will recommend anyone here and just added plus they played Christian music all day long
Christian was an amazing sales person. He was very kind and understanding and not pushy. I would highly recommend him.
This man had his hands full with me and a lot of people don't react the way he did he was the most patient man and you could see he genuinely cared I would highly recommend him thanks Ace
Marco excellent saleman...tks
Nissan of Vero beach is amazing. Maddison Kieper was my sales lady she is truly the best at what she does and the absolute sweetest person. She will work with you, until it’s right. 1000 percent recommend this place. I will be doing business here again!!!
We recently purchased a new 2026 nissan rogue and nissan of Vero Beach. My salesperson was Maddison Kieper. After the sale Maddison was always available to answer any questions we had regarding the operation of the different features of our new car. If you want a person who will follow through on her promises, Maddison Kieper is your saleswoman! SHE IS HONEST RELIABLE AND A KEEPER! Carol and James Knowlton
I love my new car! Nice and professional dealership! Ace was a pleasure to work with
So sweet, she was very helpful and listen to what you want.
Marco is a excellent #1 salesman
⭐⭐⭐⭐⭐ I had a great experience working with my salesperson Ace! The customer service was excellent, and they were very nice, professional, and knowledgeable throughout the entire process. They made me feel comfortable, answered my questions, and made the experience a positive one. I truly appreciate the outstanding service and would definitely recommend them to anyone looking to purchase a vehicle!
I had an easy and smooth experience trading in my older Volkswagen in for a new Nissan Sentra. Marco was very easy to work with and didn’t put pressure to buy. Zach also was great following up and answering my questions. I highly recommend this dealer for a new car.
Been going to Nissan of Vero Beach for a few years now, past couple years My sales agent been Maddison Kieper has helped me one word - Amazing!! as everyone else in management, finance... Highly recommend going to see her she is patient, friendly, knowledgeable truly cares helped me ,and team management at Nissan in Vero... Thank you!!
Maddison was amazing!!!
I had such a great experience working with Madison at Nissan! She was extremely helpful, patient, and professional throughout the entire process. She made everything easy to understand and was always willing to answer my questions. I truly appreciate her kindness and excellent customer service. If you’re looking for someone who genuinely cares about helping you, I highly recommend asking for Madison! ⭐️⭐️⭐️⭐️⭐️
Exceptional buying experience from Nissan of Vero Beach! Maddison and her team went above and beyond. 10/10 Thank you!
Miss madison is a great sales ladie plus very nice- to do bussines with i will recoment her very highly thank Juan.
Great deal here at nissian vero beach with ace lewis
BEWARE of the service department. We bought a car from this Nissan about 6 months ago. The sales department was great and the experience we had was good but the service department is horrible and I will not go here again. A few weeks ago when the car had only about 17,000 miles on it, the car would not start! I had it towed to Nissan. Nissan agreed to change out the battery at no cost (even though at a point it looked like they may not do that) but then said that the car needed 4 new tires! I questioned how this ... Read More 
Google - Sep 26, 2026
Extremely helpful and do their best to find you the right car and the best deal!
Billy in the service department was awesome. Very professional and charismatic. I will always be back!
The cashiers are very rude. The blonde hair was very Rude when I first got up there before I even said a word she was being rude. When I asked questions. She got ruder than the advisor came up there. And started being rude, which is unusual because I usually have a good experience with them, but this time was a really bad experience. I didn’t appreciate him talking about the oil change when I was trying to understand why they was sticking extra charge on me besides the oil change.
Good job, I was very happy with the service. Jeremy was very knowledgeable about the mechnicals of the truck and helpful in the process.
We purchased a used 2024 Toyota Tundra from this dealership on February 21, 2026 and unfortunately, our experience has been extremely disappointing. After sitting with the salesperson we were quoted a specific price and were told by Athyena that we had a deal. We spent more than two hours completing the purchase. Because it was getting late and the dealership was closing, we were rushed through the paperwork and were presented with payment amounts and a longer loan term rather than being clearly shown the complete purchase price. Athyena also did not disclose (until after all paperwork was signed) that the truck only ... Read More 
Google - Aug 18, 2026
Worst experience ever.
The car was purchased for approximately $21,000 total: about $15,000 for the vehicle, $4,000 for an extended warranty, and $2,000 in taxes and fees.
Unfortunately, my father passed away just two months after the purchase. During those two months, only about 2,000 miles were put on the vehicle, and the condition of the vehicle had not changed. Because my stepmother could no longer afford the loan, she asked the dealership to buy the vehicle back.
They gave her only $7,000 for the car and then refunded approximately $3,000 for the prorated extended warranty. This means that, in just two months, she lost roughly $9,000 (excluding ... Read More 
Google - Aug 11, 2026
We got an offer from Car Gurus online that Vero Nissan would buy our car for a certain amount. I called to confirm the offer was valid as long as the vehicle was as described. When I arrived at the dealership they offered me slightly over HALF of what the original offer was even though I was completely honest. Waste of my time and effort and frankly insulting.
If you wanna waste your time and get an out the door price 10k over sticker, come here.
Lovely place, they call me about a vehicle I have for sale that I am looking to trade in and when I tell them they do not have anything I want, they get all mad at me like I wasted there time YET they are the ones that called me. Typical garbage dealer. Do not do business here. Useless communication skills on the kids they have working here.
Expensive and overpriced. Cars and service.
Don't bother making an appointment, getting your loan pre-approved, and scheduling your test drive. They'll just sell the car you were preparing to purchase to someone else.
Thank you to Mr. Pablo Minier in Service. Handled my request to have a new key programmed. Friendly, efficient, and kept me informed the whole time! I find the parts and service departments employees very knowledgeable and helpful. Very high quality service and dealership......Service date 7/3/2026 09:30
I have been trying to cancel my extended warranty for 6 months now. They will not call me back or answer my calls in finance. DO NOT BUY HERE!!! The service after the sale doesn’t exist.
AJ was very helpful in finding me a SUV that fit My needs. Finance department was friendly and relatively quick.
I purchased a car from this dealership over a month ago. They filled out a we owe sheet at the time of sale to provide an adapter for charging the vehicle. It’s an item that would have taken 2 minutes to order, I even provided them the link and they have not done it. They also did not complete the paperwork for my vehicle tags in a timely fashion I had to go 2 days without being able to drive my vehicle as they let the temp tags expire. I have had to call repeatedly to ask for the item that ... Read More 
DealerRater - Jun 28, 2026
Why do people hate car dealerships.
This place is why.
I did an online, sell us your car, and got offered $17,316 (without them seeing it) and not including $12,000 in upgrades.
I immediately get a call saying when can you stop in. I said i can come now but will not sell it for price offered as they don't know all that was put in to it.
I arrive within the hour. They take keys and rather quickly the guy walks over and shows me paper that says in FAIR condition it's worth like $14,300 but THEY ARE WILLING TO ... Read More 
Google - Jun 27, 2026
—-ZERO STARS—- had to do at least 1 to post this. PLEASE GO SOMEWHERE ELSE! This place and everyone on it want to claim how honest they are, and how they ALWAYS make sure the customer is satisfied.and how happy I’ll be when u leave there I’ll be bragging to my friends by dinner time. 😂 that’s a complete joke. Got screwed the sec I walked in. Ripped off, lied to (CONSTANTLY, they have never said an honest thing EVER!!) stuff stolen from my car, promised it would be replaced, still waiting. And then one screw up ... Read More 
Google - Jun 24, 2026
I would not exactly consider myself a customer of Nissan of Vero Beach, but I have now had two negative experiences with this dealership.
My first experience occurred when my Nissan Rogue Sport would not start. I live between the Fort Pierce and Vero Beach Nissan dealerships (and have had my vehicle serviced at the Fort Pierce location), but when the vehicle wouldn’t start, it was towed to Vero Beach. I was told the problem was the battery, and a new one was installed. A week later, the vehicle would not start again. The tow truck driver checked the ... Read More 
Google - Jun 15, 2026
I would not exactly consider myself a customer of Nissan of Vero Beach, but I have now had two negative experiences with this dealership.
My first experience occurred when my Nissan Rogue Sport would not start. I live between the Fort Pierce and Vero Beach Nissan dealerships (and have had my vehicle serviced at the Fort Pierce location), but when the vehicle wouldn’t start, it was towed to Vero Beach. I was told the problem was the battery, and a new one was installed. A week later, the vehicle would not start again. The tow truck driver checked the ... Read More 
DealerRater - Jun 15, 2026
I was so happy and excited about my new to me Nissan Rogue 2023 that Billy Bob helped me with. I pulled out of the dealership with my detailed car looked down at 0 for gas miles. Thank God I made it to the gas station on 4th and US1. I didn't even know how to open the gas tank yet. I find that service to be disappointing and when I should be leaving excited about it. It left me a little bitter about the whole deal. Update! 9/25/26.Now the is in the shop getting a whole entire engine. I wish ... Read More 
Google - Jun 13, 2026
Well, the Salesman and Finance guys were fine, but this stealership sold me a car with 29k miles that 5 weeks ago that now needs $8k in work to get my AC working again. They sold me a ticking timebomb… Received the below response from Customer Service and they wanted me to take the vehicle back to Vero Beach (w/o AC) so their mechanics could check to see if it was something else. I alsready had it to two mechanics that specialize in BMW to verify the Evaperator Core was leaking refridgerant. If Nissan of Vero Beach wants to turn ... Read More 
Google - Jun 10, 2026
Total waste of time. I asked for info on a particular vehicle and they sent me a quote on a totally different vehicle. I told them this would be our 7th Rogue and they asked when I could come in for a test drive. Will definitely not be using this deale.
I want to be very clear about what happened so anyone reading this understands exactly what kind of dealership this is.
I never called Nissan of Vero Beach. I never visited. I never spoke to a single person there. I never filled out an application. I never gave anyone at this dealership permission to do anything with my personal information.
A family member called the dealership for a simple preliminary inquiry, not to buy a car, just to ask questions. He explicitly told the salesperson not to run any credit before speaking with the Finance Manager first. That instruction was ... Read More 
DealerRater - Jun 8, 2026
Service Advisor Williams Laux took the time to explain what my vehicle needed in a way that was easy to understand—no pressure, no upselling, just honest recommendations. He kept me updated throughout the entire process and made sure I knew what was being done and why.
The work on my car was completed on time, and thanks to Service Advisor William Laux attention to detail, everything was done right the first time. It’s clear he cares about his customers and takes pride in what he does.
If you’re looking for someone you can trust with your vehicle, ... Read More 
DealerRater - Jun 1, 2026
They treated me just like a number I'll never go back there again they lied to me on Facebook too so they called me back a second time and I went over there and it was just like the first time because the left hand don't know what the right hand is doing over there don't ever buy a car here you'll be sorry you did I won't ever go back
Unfortunately, my personal experience with one of the sales managers was completely different.
I was upfront from the beginning that I was upside down on my current vehicle and was simply trying to negotiate options to see if there was any way to lower the monthly payment. During the conversation, the manager told me twice that the dealership was "not a charity case." I found that comment extremely disrespectful and unprofessional.
At no point was I asking for charity. I was trying to negotiate a deal, which is a normal part of purchasing a vehicle. If the numbers ... Read More 
DealerRater - May 28, 2026
Elle, my sales person was awesome from starting to finish. She helped me although I was doing everything online and through the mail. She is incredibly knowledgeable about all the vehicles and steered me in the right direction. She was very helpful and responsive whenever I texted emails or call. I highly recommend Nissan Vero Beach.
I wish I could give no stars. Had a horrible customer service experience a year ago. I have asked them over 20 times in the past year to stop calling me yet they refuse. I have told them 5 times in the last week, threatened a harassment lawsuit multiple times and have reported every number that has called me to the FCC do not call registry complaint for their harassment and their complete refusal to follow the do not call. They should be getting some big fines soon. Have fun dealing with these guys.
I want to start by thanking Marcos L. for being very helpful and professional while assisting my uncle with purchasing his vehicle. He worked hard to help my uncle get the car he wanted with a payment he was comfortable with, and everything on his deal went smoothly. Because of Marcos, my uncle left happy, and I appreciate the effort he put into helping him.
Unfortunately, my personal experience with one of the sales managers was completely different.
I was upfront from the beginning that I was upside down on my current vehicle and was simply trying to negotiate options ... Read More 
Google - May 25, 2026
Billy Bobby is the absolute goat of car sales, the combination of him as a sales rep, and Clayton as a sales is unmatched. He understood my needs and satisfied every box. One charming handsome fella who can sell a car to anyone.
Dakota wasted my time told me.I have no problem everything.He needed to know before I went there and said he could definitely help me.Then.When I got there , he said he couldn't help it wasted my time
I would not recommend doing business here. The finance department engages in illegal practices. Florida law requires the dealership to pay off the trade in within 10 days. They kept telling me they had up to 20 days. There are attorneys available to represent customers if their vehicle is not paid off within ten days. Some dealerships have lost their license because they did not pay off the trade in within the legal timeframe. Nissan of Vero Beach could be the next dealership to go down. I will never buy another car from this dealership.
Purchased a Nissan rogue this month. Be VERY careful when purchasing a vehicle. You will be told they will include bumper to bumper warranty for no charge, if you add Gap insurance. However, add the bumper to bumper coverage into your finance charge for $2600. Also their advertising price is not the total , they also have you pay for the certificate of being certified compared to other dealers who include these perks. Their total fees are a lot higher than other dealerships.
Bought a new car a week ago and love the car and loved my sales person (Isabella) but when trying to work a deal the used car sale’s manager came out and made the whole thing very tense. He’s a younger guy, obviously watches Andy Elliot and it shows. Very pushy sales tactics and honestly made me just want to walk out. The new car sales manager came out and was very chill and finished the deal with his help. Don’t recommend working with the used car sales manager but the rest of the staff was very ... Read More 
Google - Apr 4, 2026
I've been taking my cars to Nissan of Vero beach dealership car service for a couple of years now, and they have been great. Service Advisor Billy Laux took the time with me to address my concerns--their whole staff has been great. I wanted someone who I can depend on, charges fairly, and stands by what they do and these guys check all those boxes. I had my car alignment and new tires. Great service and honest service dealership.
Almost 4k in fees and dealer fees. Very unwilling to work with your own financing. Best APR they can get is a 7.19 on 72 months. If you value your time and money shop elsewhere. They will waste your time and get you to come to the dealership with fake deals. I was told that even a deal struck over text or email isn’t real. Only a manager can do a deal in person. Even the State Tax and Fees don’t add up correctly. Be careful
Waste of my time and giving me the run around. Unknown to them, I was outside while they made their sarcastic remarks. Yet you guys are a "christian dealership". I shouldve left the first time I got up.
Warrantee worthless.
Purchased a vehicle here two weeks ago that went through their inspection and had an oil change done on the vehicle by there service department.I noticed oil dripping on my driveway and took it to a different location to get it checked out. To be told they didn’t tighten the oil filter. So now I have an oil stain in my driveway and got charged to tighten a bolt because their department couldn’t do a standard oil change correctly.
I made a appointment for an oil change I arrived early. Two hours later I asked the status they told me it’s busy there’s a lot of walk-ins maybe another hour. Making an appointment means nothing and they were.rude about me having to wait I asked for the keys to leave and that took 20 minutes. I will never go there again. Service is HORRIBLE